Our Policy
Booking Appointment
A non-refundable deposit of $20 is required at the time of booking and will be applied toward your final invoice total.
A $15 late fee will be applied if you arrive more than 10 minutes past your scheduled appointment. After 30 minutes, your appointment will be canceled.
To cancel your appointment, please provide at least 24-48 hours' notice. Same-day cancellations will incur a fee equal to 50% of the scheduled service charge.
Please refrain from bringing children or additional guests unless they are receiving services. We appreciate your understanding as we strive to provide a peaceful and professional experience for everyone.
All client inquiries will be addressed after Monday, during standard business hours. Inquiries will not be answered after 7:30 PM, Tuesday through Saturday, as we prioritize our clients' scheduled appointments during the evenings.
Aftercare Instructions
Hair by Yana is proud to introduce **100% Unprocessed Raw Indian Hair**, a labor of love and a dream brought to life. This premium hair is designed to enhance your natural beauty and elevate your confidence, adding radiance to every woman's crown.
Soft, silky, and of unmatched quality, our hair delivers the fullness you desire with just 2-3 bundles. For optimal results, we recommend thoroughly cleansing with a clarifying shampoo and conditioning with a protein treatment after each use. With proper care, our hair can last an impressive 2-5 years, providing you with enduring beauty and value.
Experience the perfect blend of luxury and longevity—because you deserve nothing less than the best.
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Shipping & Returns
All items are custom-prepared and shipped to order. Shipments are processed exclusively during business hours.
Please note that all sales are final. Allow 5-7 business days for your order to be shipped.